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Booking Policy

1. Booking :

  • To secure your reservation, we require valid card details at the time of booking.

  • No charge will be made unless the reservation is cancelled late or guests do not attend

No - Show Fee:

  • A fee of £15 per guest will be charged for no-show

Cancellations & Modifications:​

  • Modifications and cancellations must be made at least 12  hours prior to your reservation.

  • If the cancellation or modification requirements are not met, a fee of £15 per guest will be charged

2. Booking of 14+ Guests ( Whole Restaurant Reservation ):​

  • For groups of 14 or more, we require a non-refundable "Whole Restaurant Booking Fee" of £275+VAT to reserve the entire restaurant.

  • A set menu will be provided and a preorder is required prior to reservation date.

​Cancellations & Modifications:

  • Any modifications to the booking must be made at least 48 hours prior to your reservation.

  • Cancellation must be made at least 7 days in advance.

  • If the cancellation or modification requirements are not met, the booking fee will be non-refundable​

3. Preorder & Dietary Requirements:​

  • A preorder is required for all bookings of 15 or more guests to ensure a smooth service.

  • Please inform us of any dietary requirements or allergies at the time of booking​

4. General Terms:​

  • If you need to cancel or modify your booking, please do so within the specific time frames.

  • Late cancellations or no shows will result in the forfeiture of your deposit or booking fee.​

5. Table Holding Policy:

  • We offer 2 hours time limit for our sitting. If you would like to stay longer please contact us.

  • Table reservations will be held for a maximum of 15 minutes from the scheduled reservation time.

  • If you have not arrived within 15 minutes of your reservation, we reserve the right to release the the table and may not be able to accommodate your party.

  • If you anticipate being late, please contact us as soon as possible to inform us of your delay and we will do our best to accommodate you.​

6. Sunday Opening Policy:​​

  • We open on Sundays by reservation only.

  • Bookings must be made at least 24 hours in advance.

  • If we are open due to reservations, walk-ins are welcome.

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We look forward to welcoming you and ensuring a memorable dining experience!

If you have any questions or need assistance , please don't hesitate to contact us.

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© 2024 by La Spiga Italian restaurant 

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